Labor Management Programs need to be accepted by managers and employees if they are to succeed. Providing the action-oriented information that managers need to run their operations is a great selling point. Assuring employees they will get credit for the work they perform helps gain their buy-in. Adding pay-for-performance incentives is a plus for both managers and employees. Incidentally, it is always easier to get acceptance in expanding rather than contracting environments. How did you get buy-in?